Month of Memories: Social Media Tech with Helen Pitlick & Dawn Quinn

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OK, so maybe “cat ladies” goes without saying.

Maybe you were there—or maybe you followed along as we live-blogged it—and we don’t need to tell you how great Helen Pitlick and Dawn Quinn were at our Fall 2012 one-day tech intensive in Seattle.

After such a long day of getting schooled on CSS and HTML basics, responsive design, and audio and video recording, we could have started glossing over and zoning out. But these ladies are so smart and charming that they kept us sharp and taking loads of notes. They laid out about a gazillion ways most folks are doing it wrong could improve when it comes to the likes of Twitter, Facebook, Instagram, and Pinterest.

One of my favorite tips of the day was about replying to a social-media mention: Always reply, at least briefly. In real life, if someone compliments you on your shirt, you say “thank you,” right? Same rules apply online. Seems obvious, but it’s an easy one to forget.